You are here: Home Courses Apprenticeship in Retail Skills - Level 2/3

Apprenticeship in Retail Skills - Level 2/3


A Retail Apprenticeship will provide a real working experience in a large variety of establishments, enabling you to learn the ins and outs of the job whilst training. Upon completion of the qualification, not only will you be fully qualified, but you will also have the valuable knowledge and experience for this role.


A Retail Skills qualification at both Level 2 and Level 3 offers you the chance to develop new skills and gain recognition for the expertise you already possess allowing you to progress your career in the retail industry. The qualification is assessed in the workplace and offers flexibility in the choice of units to match your job role.

The work based qualification through the completion of an NVQ and technical certificate enables the applicant to gain competence and technical knowledge to give learners the practical, technical skills and sector-related knowledge they need to be able to carry out a job effectively.

As a retail employee, your role will depend on the needs of the business and your employer. At Level 2, you may be required to assist customers on the sales floor of a high street store or be handling their purchases in a small establishment. Alternatively, you could be working in a specialist store becoming a product expert and helping with specific queries.

The Level 3 qualification is aimed at employees who have worked in the retail industry for some time and are looking to move into a management role. Employees may also be currently working in a Supervisory/Management or specialist role (such as Visual Merchandiser) within the organisation and wish to develop their skills further.


Apprentices will study the qualification in the workplace.

Entry Requirements

All applicants will be interviewed and assessed for suitability for the qualification. Applicants will expected to be in relevant employment with the support of an employer who can offer work that supports the completion of the qualification. Applicants who do not have an employer will be given employment seeking assistance from our Communication Skills Academy. Level 2 applicants are required to hold a Grade E or Grade 2 or above in Maths and English GCSE's (or equivalent) or be prepared to work towards Maths and English Level 1 Functional Skills. Level 3 applicants are required to hold a Grade C or Grade 4 or above in Maths and English GCSE's (or equivalent) or be prepared to work towards Maths and English Level 2 Functional Skills.

Interview Process

Interview with Training Officer for suitability for qualification.

Questions & Answers

Who is the course for?

People who are working in the Retail Industry or wish to have a career in this industry.

How is the course assessed?

Through assessor guidance and the completion of a portfolio of evidence.

Are there any opportunities for progression?

Upon completion of a Level 2 Intermediate Apprenticeship, learners may have the opportunity to progress on to a Level 3 Advanced Apprenticeship.


Before Enrolment

The Advice & Guidance team provide impartial Student Advisors to give information about College Courses and provide initial guidance to help you decide which course is best for you . Financial advice and assistance if you need help with childcare, equipment, fees, or travel. Careers and Student Advisors to give you the necessary help and guidance you need when you are progressing on to further and higher education or employment.

During Your Study

Before enrolment you will be asked to attend an interview with a Training Officer and complete a Basic Skills assessment. The results of this will be used to determine the level of support you will require to complete your framework successfully.

Apply for this course

Course details

  • Attendance: Part-time (day)
  • Start Date: Various Starts
  • Hours per week: Work Based Learning
  • Days: Assessment in the Workplace
  • Start Time:
  • End Time:
  • Duration: 12 - 18 months
  • Course Fees: No fees payable for learners aged 16-18. For applicants over 18, please contact us for more information
  • Venue: Workplace
  • Faculty: Work Based Learning
  • Department Manager: Kath Bradwell


  • Level: Level 2
  • Qualification Name: Intermediate Apprenticeship Level 2 and Advanced Apprenticeship Level 3 Retail Skills
  • Awarding Body: City & Guilds

Contact Information


Apply for this course

You can also download a printable application form (PDF 209KB).

Careers Explorer

For careers advice, please use our Careers Explorer.

Contact Us

Find Calderdale College on GOogle Maps

Calderdale College,
Francis Street,
Halifax, HX1 3UZ

+44 (0) 1422 357 357

Course Information:

+44 (0) 1422 399 399

Admissions Team:

+44 (0) 1422 399 316