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Apprentices Succeed at Boss Training

15th July 2013 <b>Apprentices</b> Succeed at Boss Training

Local Halifax based company Boss Training specialise in the delivery of work at height and safety training. In 2010 the College assisted Andrew Murphy (Director) in hiring two Apprentices to look after Business Administration and Customer Service. Three years later both Apprentices are full time employees at the company.

Boss Training was established in 2005 and 8 years later are now one of the leading providers in the UK of PASMA (scaffold tower) training, IPAF training (scissor lift and cherry pickers) and UKATA (asbestos awareness) training. Boss Training successfully operates nationwide and are continually looking for new ways to develop. Andrew Murphy, Director at Boss Training explains more: “We now have 8 employees and 30 + freelance instructors across the country. We are very keen to engage with the local and national community about their training needs and see where we can help; our clients consist of Tate, The Ministry of Defence, Walkers Crisps, The Department for Work and Pensions and the Probation Board.”

Andrew has already recommended the scheme to other training providers and genuinely believes the Apprenticeship scheme benefits both the employer and employee: “I actually recommended the Apprenticeship scheme to another training provider in Wakefield about 18 months ago. It is a testament to them both that they have done so well and are still here making progress.”

Trudy Peters, former Level 2 Business Administration student (27) from Halifax carried out her Apprenticeship between 2010 &2011 at Boss Training. She has since taken up a full time position within the company: “I am still here and I am still learning new things every day. It has been brilliant, when I came back I really struggled to find a job, but the Apprenticeship came at a brilliant time for me as I was just about to turn 25 years old. My boss Andrew has given me quite a lot of freedom to be able to learn different skills in my role which has been brilliant.”

On a daily basis, Trudy’s tasks include processing paper work, distributing post, taking care of banking, fulfilling reception duties and co-ordinating sales. Although her time at the College was valuable and rewarding, Trudy also acknowledges the need for practical, hands-on learning: “I learnt the theory at College, but learnt a lot by actually doing the role and experiencing different situations.”

Trudy sums up her Apprenticeship as: “Exciting, brilliant and absolutely fantastic.” It has meant that she was able gain the qualifications and skills required to change and progress in her new career: “After 8 years working as sewing machinist sewing theatre curtains for a theatre production company I decided I needed a break and went away to the Caribbean for 8 months to figure out what I wanted to do. I gained a lot of inspiration while I was there which helped me decide what I wanted to do and when I came back it gave me the motivation I needed.”

Trudy plans to carry on her training and recognises the need for continuing personal development: “I want to keep learning because you don’t know what’s going to happen in the future. I would like to add to the Apprenticeship and possibly undertake a book-keeping course this year, and build on my knowledge of accounting, customer service and sales, rather than leaving it at Level 2.”

Jenna Schofield former Level 2 Customer Service student (25) from Brighouse completed her 1 year course in just under 9 months between 2010-2011. Jenna describes how she discovered the Apprenticeship: “I just had my little girl; I had been applying for jobs left, right and centre and then I applied for a job and found it was actually part of the Apprenticeship scheme. I went for the interview and found that I had actually already worked within a company that did something similar and was offered the position straight away.”

During the Apprenticeship, Jenna was offered a full-time job within the company; as a result of her excellent standard of work Boss Training were prepared to offer Jenna a flexible route into employment to fit around her family commitments: My bosses said I was doing well and wanted to keep me. My little girl was three, so to start off with I worked 3 days on 2 days off and after a couple of months I upped it and 6 months later started working full time.”

Jenna’s duties consist of conducting inbound calls while maintaining her role as first point of contact as well as coordinating the prices & dates of courses and license renewals.

Undertaking the Apprenticeship meant a great deal to Jenna who describes the rewarding nature of her training: “It was absolutely awesome. For me it was like my last chance at being able to do something. The whole reason for me doing it was to progress and get one step further which absolutely changed everything for me.”

Jenna is looking forward to a career in Customer Service and Sales and is continuously working on developing the company’s method of communication: “I’ve seen the sales side of Customer Service and would love to be able to go out and see customers as I’ve always been a people person.”

Jenna highly recommends undertaking an Apprenticeship – especially with the extra support both the College and Boss Training have provided throughout the process: “Just do it! It’s probably one of the best moves I have made. It was hard for me to go out to job interviews, but when I went into education and started my Apprenticeship I received a lot of help from the College and Boss Training to get a place at nursery for my daughter and they both helped make the transition from being unemployed to being employed a whole lot easier."

Andrew Murphy considers both Trudy and Jenna to be a welcome addition: “I don’t view them as Apprentices now, they are still learning and they don’t know it all by any means, but they are very good and very enthusiastic and keen to learn. It means a lot to them to work for a company that is growing and going places and I think they recognise that if they do well there is an opportunity to progress. Both are really good assets to the company. I would struggle to find better staff if I went looking for experienced people in the training industry. They have got brilliant attitudes towards work. I look at these two and there is nobody anywhere else to do the roles that they do.”

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