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Customer Service Ambassador

This course aims to provide participants with the skill set to deliver outstanding customer service.

 

 

 

12 hours over 2 weeks
Part-Time
Theory

Course Info

Customer service is at the heart of many roles in a wide range of organisations. As consumers, we have all experienced customer service, and our experiences can be a key factor in our purchasing decisions. The ability to provide outstanding customer service is a real skill which needs nurturing to ensure that the passion for customer service is maintained.

Teaching

Online, independent learning, with an introduction and support from the course facilitator.

Entry Requirements & Interview Process

Participants must be contracted to work from an eligible company address or live with the LCR. Participants must also be:

  • 18 years or older
  • Employed/self-employed
  • Have the right to work in the UK
  • Not be undertaking an apprenticeship