Customer Service Ambassador
This course aims to provide participants with the skill set to deliver outstanding customer service.
Customer service is at the heart of many roles in a wide range of organisations. As consumers, we have all experienced customer service, and our experiences can be a key factor in our purchasing decisions. The ability to provide outstanding customer service is a real skill which needs nurturing to ensure that the passion for customer service is maintained.
Online, independent learning, with an introduction and support from the course facilitator.
Entry Requirements & Interview Process
Participants must be contracted to work from an eligible company address or live with the LCR. Participants must also be:
- 18 years or older
- Have the right to work in the UK
- Not be undertaking an apprenticeship