Conflict Management and Resolution

Duration: 1 Day
Attendance: 1 Day

Course Overview

This training focuses on management and resolution enabling participants to develop the skills to develop and nurture internal and external relationships.

please email [email protected] for further information.

The following content will be covered:  however, the content can be tailored to meet specific needs of the business.

  • What is conflict management?
  • Recognising the signs of conflict
  • Identifying the causes of conflict
  • Develop specific strategies for conflict resolution
  • Identify and develop interpersonal skills required
  • Formal processes to support conflict management

Results for employees

  • Develop skills to effectively manage conflict in the workplace
  • Develop awareness to identify where conflict may occur with a view to preventing issues
  • Improve internal and external relationships
  • Confidence to handle difficult situations and discussions

Impact for employers

  • Increased internal and external customer satisfaction
  • Develop a happier and more effective workforce
  • Employees equipped with the skills they need to fulfil their role
  • Better communication and collaboration in teams
  • Motivate and empower employees
  • An upskilled workforce, with the skills and knowledge required to manage conflict in the workplace

Embedded themes

  • Ethics
  • Employment Law
  • Health and Safety
  • Stress Management
  • British Values

Start Date

TBC on engagement  (can be tailored to meet employer needs)

Course Fees

TBC on engagement – If you are interested to hear more about the course, or about other ways that Rise can support your business, pleaseemail[email protected]for further information.

 

Conflict Management and Resolution

Duration: 1 Day
Attendance: 1 Day
Unsure of which course to pick?

Calderdale College has a set of standard entry requirements. Apply for the course you want to study and we will help you get there.

There are a lot of courses available – work focused, practical and academic so it is important to think about the future and whether you want to proceed to university, move onto another course or get a job. We offer BTECs, Apprenticeships, T Levels, NVQs, VRQs, Degree Level Courses and more.

If you’re still not sure, don’t worry, just speak to a member of our advice and guidance team who will advise you.

Discover our Motor Vehicle courses at our NEW bespoke Automotive Centre.

Discover our Motor Vehicle courses at our NEW bespoke Automotive Centre.