Date / Month
Weekly Starts – Enquire for More Details

Duration
11 Hours (2 week)

Venue
Online Learning

Course Summary
Effective Remote Working Skills with Mailchimp Marketing Taster aimed at employed individuals including individuals on furlough, in-between employers or at risk of redundancy.

Within these uncertain times, remote working has become vital to enable businesses to continue to function and communicate effectively.

Course Content & Cost
Working Remotely

Fully funded training for individuals over 18, in employment, in-between employment, Furloughed, at risk or facing redundancy and living within the Leeds City Region.

If you are interested in booking this course, or finding out about other ways Rise can support your business, please email employers@calderdale.ac.uk for further information

This on-line course will introduce participants to a broad range of remote working, skills tips and techniques, with an additional focus on personal wellbeing and work/life balance enabling them to develop working practices to increase their efficiency and maximise return on time invested for themselves and their employer.

Date / Month
TBC – Enquire for More Details

Duration
40 Hours (8 week)

Venue
Online Learning

Course Summary

This on-line independent learning explores a range of social networks that can be used to publish, integrate and share information on-line. Participants will also learn about the benefits and risks involved, how different sectors use social media and how to stay safe online including different safety and security practices that can be used.

Course Content & Cost
Social Media (Digital)

Fully funded training for individuals over 18, in employment, in-between employment, Furloughed, at risk or facing redundancy and living within the Leeds City Region.

If you are interested in booking this course, or finding out about other ways Rise can support your business, please email employers@calderdale.ac.uk for further information

Date / Month
Weekly Starts Enquire for More Details

Duration
12 Hours (2 week)

Venue
Online Learning

Course Summary
This course will provide participants with the knowledge and skills to support them to achieve their potential. Participants will develop their understanding of key theories of communication, motivation and emotional intelligence.

Course Content & Cost
The course is provided fully funded to anyone aged 18+ within employment (including those that are currently furloughed), who works in *Leeds City Region and earns less than £9.30 ph or below an annual salary of (£19,344).
Alternatively for all other participants the cost would be £30 PP
*Bradford, Craven, Calderdale, Kirklees, Harrogate, Leeds, Selby, Wakefield and York.

If you are interested in booking this course, or finding out about other ways Rise can support your business, email us.

Date / Month
Weekly Starts Enquire for More Details

Duration
12 Hours (2 week)

Venue
Online Learning

Course Summary

Customer service is at the heart of many roles in a wide range of organisations.  As consumers, we have all experienced customer service and our experiences can be a key factor in our purchasing decisions. The ability to provide outstanding customer service is a real skill which needs nurturing to ensure that the passion for customer service is maintained.

Course Content & Cost
The course is provided fully funded to anyone aged 18+ within employment (including those that are currently furloughed), who works in *Leeds City Region and earns less than £9.30 ph or below an annual salary of (£19,344).
Alternatively for all other participants the cost would be £30 PP
*Bradford, Craven, Calderdale, Kirklees, Harrogate, Leeds, Selby, Wakefield and York.

If you are interested in booking this course, or finding out about other ways Rise can support your business, email us employers@calderdale.ac.uk 

Date / Month
24th & 26th Nov 2020 / 2nd & 4th March 2021

Duration
2 half days (1 day)

Venue
Online Delivery

Course Summary
This training provides the skills and knowledge to enable the management of change effective within the organisation, the training also provides practical tools to make potentially difficult situations more manageable.

Course Content & Cost
Cost PP £140.
Funding maybe available towards the cost (eligibility criteria apply). If you are interested in booking this course, or finding out about other ways Rise can support your business please email employers@calderdale.ac.uk for further information.

The following content will be covered:
– Understanding why organisations need to change
– The importance of effective change management
– Planning change
– Implementing change
– Communicating change
– Identify and develop the interpersonal skills to effectively manage change

Results for employees:
• Developed ability to manage change effectively
• Increased understanding of change management
• Improve confidence to influence change
• Motivate co-workers throughout the change process

Impact for employers:
• Increased internal and external customer satisfaction
• Develop a happier and more effective workforce
• Employees equipped with the skills they need to fulfil their role
• Better communication and collaboration in teams
• Motivate and empower employees
• An upskilled workforce, with the skills and knowledge required to manage change effectively
• Increased co-operation and collaboration in the process of change
• Improved workforce buy-in of changes

Embedded themes:
• Ethics
• Employment Law
• Health and Safety
• Stress Management
• British Values

Date / Month
1st & 3rd Dec 2020 / 9th & 11th March 2021

Duration
2 half days (1 day)

Venue
Online Delivery

Course Summary
This training will enable participants to develop the skills required to motivate and engage themselves and others within the workplace, whilst building an understanding of the role that motivation and engagement plays and the theory behind motivation and engagement

Course Content & Cost
£140 PP – Funding maybe available towards the cost (eligibility criteria apply). If you are interested in booking this course, or finding out about other ways Rise can support your business, please email employers@calderdale.ac.uk for further information

Content
• Motivation and Engagement – what is the difference?
• Understanding models of motivation and engagement
• How to motivate yourself and others
• How to build a motivated and engaged workforce
• Identify and develop the interpersonal skills needed
• Practical tools and techniques to drive motivation and engagement

Results for employees:
• Use core management techniques to drive better results.
• Develop relationships with internal and external customers.
• The core skills to lead a team successfully.
• Develop techniques to get the best from people.
• Develop leadership capabilities.
• Develop skills to improve own levels of motivation and engagement.

Impact for employers:
• Increased internal and external customer satisfaction.
• Heighten productivity levels.
• Develop a happier and more effective workforce.
• Employees equipped with the skills they need to perform
• Team leaders equipped with the skills they need to perform.
• Staff who are competent to manage people and relationships.
• Better communication and collaboration in teams.
• Incentivise your staff to develop their potential.
• Motivate and empower employees.
• An upskilled workforce, with the skills and knowledge required to motivate and engage others

Embedded themes:
• Ethics
• Employment Law
• Stress Management
• British Values

Date / Month
19th & 21st Jan 2021

Duration
2 half days (1 day)

Venue
Online Delivery

Course Summary
This training will enable line-managers and team leaders to develop skills and understand their role and contribution to effective performance management.

Course Content & Cost
Cost PP £140 – Funding maybe available towards the cost (eligibility criteria apply). If you are interested in booking this course, or finding out about other ways Rise can support your business, please email employers@calderdale.ac.uk for further information

The following content will be covered:
• Principles of performance management
• Setting performance measures
• Dealing with challenging behaviour
• Formal processes: Disciplinary and grievance
• Understanding the impact to the business and the workforce

Results for employees:
• Be able to explain the principles of performance management
• Be able to contribute to effective performance management in the workplace
• Develop the skills to deal with challenging behaviour
• Raise awareness of formal procedures, confidence to know when and how to resolve issues relating to performance

Impact for employers:
• An upskilled workforce, with the skills and knowledge required to manage performance
Motivate and empower

employees:
• Positive impact on the application of internal performance management processes
• Improved productivity, motivation and engagement across the organisation

Embedded themes:
• Ethics
• Employment Law
• Stress Management
• British Values

Date / Month
26th & 28th Jan 2021

Duration
2 half days (1 day)

Venue
Online Delivery

Course Summary
This training develops the skills and behaviours expected of those with Human Resource (HR) responsibilities, an overview of the key functions of HR provides and insight into best practice.

Course Content & Cost
Cost PP £140 pp – Funding maybe available towards the cost (eligibility criteria apply). If you are interested in booking this course, or finding out about other ways Rise can support your business, please email employers@calderdale.ac.uk for further information

The following content will be covered:
• Developing as a HR professional
• Key functions of HR
• Importance of HR data
• Legal and regulatory overview
• Importance of ethical practice
• How does HR impact on the business?

Results for employees:
• Improved knowledge of the functions and delivery models of HR
• Gain clarity on how HR impacts on the business
• Increase confidence on legal and regulatory matters
• Improved levels of motivation
• Tools to support ongoing professional development

Impact for employers:
• Increased internal and external customer satisfaction
• Develop a happier and more effective workforce
• Employees equipped with the skills they need to fulfil their role
• Better communication and collaboration in teams
• Motivate and empower employees
• An upskilled workforce, with the knowledge and understanding of the HR function

Embedded themes
• Ethics
• Employment Law
• Health and Safety
• Stress Management
• British Values

Date / Month
2nd & 4th Feb 2021

Duration
2 half days (1 day)

Venue
Online Delivery

Course Summary
This training has been designed to support individuals to develop their coaching and mentoring skills. Participants will be provided with the skills and knowledge to enable them to effectively coach and mentor in the workplace.

Course Content & Cost
Cost PP £140 – Funding maybe available towards the cost (eligibility criteria apply). If you are interested in booking this course, or finding out about other ways Rise can support your business, please email employers@calderdale.ac.uk for further information

The following areas will be covered:
• Coaching and mentoring – What is the difference?
• Identification and development the interpersonal skills required
• Roles and responsibilities of coaching and mentoring
• Introduction to models of coaching and mentoring
• Benefits of a coaching and mentoring culture

Results for employees:
• Develop skills to improve knowledge of coaching and mentoring techniques
• Increased levels of self-awareness
• Confidence to be able to identify how to appropriately support colleagues
• An understanding of the benefits of a coaching ad mentoring culture
• Insight into how coaching and mentoring can support individuals, teams or organisations

Impact for employers:
• Increased internal and external customer satisfaction
• Develop a happier and more effective workforce
• Employees equipped with the skills they need to fulfil their role
• Better communication and collaboration in teams.
• Motivate and empower
employees
• An upskilled workforce, with the skills and knowledge required to move towards a coaching and mentoring culture

Embedded themes:
• Ethics
• Employment Law
• Health and Safety
• Stress Management
• British Values

Date / Month
9th & 11th Feb 2021

Duration
2 half days (1 day)

Venue
Online Delivery

Course Summary
This training provides skills, knowledge and understanding of effective planning, delivery and evaluation of learning and development in the workplace.

Course Content & Cost
Cost PP £140 pp – Funding maybe available towards the cost (eligibility criteria apply). If you are interested in booking this course, or finding out about other ways Rise can support your business, please email employers@calderdale.ac.uk for further information

Further information TBC

Date / Month
16th & 18th Feb 2021

Duration
2 half days (1 day)

Venue
Online Delivery

Course Summary
This training focuses on management and resolution enabling participants to develop the skills to develop and nurture internal and external relationships. The training also covers a broad range of tips, techniques and tools to apply in the workplace.

Course Content & Cost
£140 PP, Funding maybe available towards the cost (eligibility criteria apply). If you are interested in booking this course, or finding out about other ways Rise can support your business, please email employers@calderdale.ac.uk for further information.

The following content will be covered:
• What is conflict management?
• Recognising the signs of conflict
• Identifying the causes of conflict
• Develop specific strategies for conflict resolution
• Identify and develop interpersonal skills required
• Formal processes to support conflict management

Results for employees:
• Develop skills to effectively manage conflict in the workplace
• Develop awareness to identify where conflict may occur with a view to preventing issues
• Improve internal and external relationships
• Confidence to handle difficult situations and discussions

Impact for employers:
• Increased internal and external customer satisfaction
• Develop a happier and more effective workforce
• Employees equipped with the skills they need to fulfil their role
• Better communication and collaboration in teams
• Motivate and empower employees
• An upskilled workforce, with the skills and knowledge required to manage conflict in the workplace

Embedded themes:
• Ethics
• Employment Law
• Health and Safety
• Stress Management
• British Values

Date / Month
2021

Duration
18 weeks (3 hours per week)

Venue
Online Delivery

Course Summary
The ILM Level 3 Certificate in Leadership and Management is a comprehensive course designed to give practicing or aspiring first line managers a solid foundation in their formal development as a manager.

Course Content & Cost
Cost PP £1,200
Funding maybe available towards the cost (eligibility criteria apply). If you are interested in booking this course, or finding out about other ways Rise can support your business, please call 01422 418430 or email employers@calderdale.ac.uk for further information

Each of the units studied focus on a specific skill set within which the following areas will be covered:
– Understanding Marketing for managers
– Understanding Costs and Budgets in an Organisation
– Understanding Leadership
– Understanding the Communication Process in the Workplace
– Solving problems and making decisions
– Understanding Customer Service standards and requirements
– Developing Yourself and Others
– Managing Workplace Projects
– Understanding Health and Safety in the Workplace
– Understanding Innovation & Change in the workplace
– Planning and Allocating Work

Results for employees:
• Gain a range of key management skills
• Put new skills into practice in your own role
• Build your leadership capabilities
• Motivate and engage teams, manage relationships confidently
• Develop your leadership skills using your own knowledge, values and motivations.

Impact for employers:
• Effective and confident first-line managers
• Better relationships and communication in teams
• Measurable results: workplace-based assessment ensures new skills are effectively transferred to your business
• A broad range of optional units – qualification can be tailored to your organisation’s learning and development needs.

Date / Month
September 2020

Duration
18 weeks (3 hour per week)

Venue
Online Delivery

Course Summary
This ILM accredited qualification is designed for new and aspiring department heads, regional team leaders and other middle managers – really get to grips with the role, gain comprehensive business knowledge and develop the skills you need to lead at this level.

Course Content & Cost
Cost PP £1,400
Funding maybe available towards the cost (eligibility criteria apply). If you are interested in booking this course, or finding out about other ways Rise can support your business, please email employers@calderdale.ac.uk for further information

Results for employees
• Consolidate your management skills and experience
• Build knowledge of specialist business areas such as finance and marketing
• Develop the capabilities and personal awareness you need be a leader
• Accredit your experience with a nationally recognised qualification

Impact for employers
• Middle managers with an advanced understanding of their role and function in your organisation
• Managers who can assess and improve their own leadership styles and behaviours
• Flexible choice of units – customise this qualification to close skills gaps in your organisation

Date / Month
Early 2021

Duration
TBC

Venue
Online Delivery

Course Summary

TBC

Course Content & Cost
Cost PP £2,000
Funding maybe available towards the cost (eligibility criteria apply). If you are interested in booking this course, or finding out about other ways Rise can support your business, please email employers@calderdale.ac.uk for further information