Motivation and Engagement

The following areas will be covered under this course; however, the content can be tailored to meet specific needs of the business.

• Motivation and engagement – What is the difference?
• Understanding models of motivation and engagement
• How to motivate yourself and others
• How to build a motivated and engaged workforce
• Identify and develop the interpersonal skills needed
• Practical tools and techniques to drive motivation and engagement

Results for employees

• Use core management techniques to drive better results.
• Develop relationships with internal and external customers.
• The core skills to lead a team successfully.
• Develop techniques to get the best from people.
• Develop leadership capabilities.
• Develop skills to improve own levels of motivation and engagement.

Results for employers

• Increased internal and external customer satisfaction.
• Heighten productivity levels.
• Develop a happier and more effective workforce.
• Employees equipped with the skills they need to perform
• Team leaders equipped with the skills they need to perform.
• Staff who are competent to manage people and relationships.
• Better communication and collaboration in teams.
• Incentivise your staff to develop their potential.
• Motivate and empower employees.
• An upskilled workforce, with the skills and knowledge required to motivate and engage others.

Embedded themes

• Ethics
• Employment Law
• Stress Management
• British Values