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Shauna King – Higher Level 4 Business Administration

The Apprenticeship

Shauna, an apprentice school office administrator at Dean Field Community Primary School in Halifax, is studying for a Higher Level 4 Diploma in Business Administration at Calderdale College.

She has previously undertaken both Level 2 and Level 3 Business Administration qualifications.

As Shauna explained: “Being an apprentice means you are not on your own – you can talk to others when you’re struggling. You’re able to learn the ins and outs of the job that you may not always think are necessary, and you’re able to make your way up the career ladder through learning.

“Calderdale College have been very helpful. They have the best support network when it comes to apprenticeships, with an online portal that has direct communication with the tutors.

“My Training Officer, Alison, has been a massive help. She is always available when needed, replying to messages and coming out to see me as often as possible. That support helps to build your confidence and reduces the pressure you can feel sometimes.”


 Shauna’s training officer, Alison Copley, said: “Shauna started her apprenticeship last year and she has produced some excellent assignments to date. Having completed Levels 2 and 3, she is enjoying the stretch and challenge of Level 4.

“Her enthusiasm and motivation towards the course is outstanding, and Shauna’s employers are delighted with the progress she’s making. They are extremely supportive and encouraging. I am confident Shauna will do well in her career long-term.”

Shauna added: “For me, the highlight of being an apprentice is learning through working. Each person I work alongside is willing to help, and I am learning something new every day.

“My aim is to complete the Level 4 apprenticeship before then looking into management and what courses are available to help me develop my career even further.”

Apprenticeships and Calderdale College

Calderdale College is a major work-based learning provider, delivering high-quality training programmes in partnership with local and national companies.

The only college in West Yorkshire to be rated ‘Outstanding’ by Ofsted for apprenticeships, the college delivers a range of qualifications, from Intermediate (Level 2) to Higher (Level 5), covering 25 different sectors, including Business, Construction and Digital Marketing.

On an annual basis we train over 500 apprentices and work with over 3,000 local and national employers, ranging from micro-businesses to some of the region’s largest levy-paying companies. We also help them to recruit apprentices to their workforce, matching hundreds of school and college leavers to apprenticeship vacancies.