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Welcome Independent Living - Case Study

Welcome Independent Living have partnered with Rise and the wider College to provide mentorship on the Future Leaders Programme, support in curriculum design, and provide talks to students on what it is like to work in the Health and Social Care Sector.

The story

Welcome Independent Living was set up in 2013 by Mark and Debbie Coup. It provides personal care for older adults and young people who are suffering from dementia, chronic health conditions, mental health needs and people with a learning disability or autism in their own homes and in the community.

They are an innovative company dedicated to delivering the kind of care they would want for their own loved ones - a community-focused team who are passionate about looking after their local residents with a team of more than 100 individuals, delivering 400 to 500 care calls every single day, in all weathers, to over 180 customers. 

Ethos of giving back to the community 

Warren Parratt is the Training and Compliance Manager and is responsible for the training of all staff from induction onwards. He's worked with Rise and the wider College on several occasions with staff undertaking qualifications at various levels.

He said: "I have a background in Corporate Social Responsibility therefore I believe in giving back to the community wherever possible, this is a sentiment echoed by Welcome Independent Living."


"Rise and Calderdale College are very forward thinking and I enjoy working with them a lot, I had previously undertaken some mentoring, so when I was approached to support as an organisational mentor on the Future Leaders Programme I welcomed the opportunity.

"I have also been involved in curriculum design workshops in particular Care 21 where I delivered talks to students on what it is like to work in the sector. Providing students with your knowledge and experiences is invaluable and really allows them to enter the sector with their eyes wide open to the challenges, but also how rewarding it can be.

"Most people working in health and social care are not doing it for the money but because it is a passion, if I can impart some of my passion on the next generation then I am more than happy to do that."

Warren continued: "Overall, I would recommend any employer to work with Rise. If you are looking to train your staff, I would also encourage you to get involved in working with students whether it's through giving talks, providing a work placement opportunity or by being involved in workshops to help the College shape their curriculum and therefore ensuring that what students learn meets the current and future needs of employers like us."