Introduction to Performance Management

The following areas will be covered under this course; however, the content can be tailored to meet specific needs of the business.

• Principles of performance management
• Setting performance measures
• Dealing with challenging behaviour
• Formal processes: Disciplinary and grievance
• Understanding the impact to the business and the workforce

Results for employees

• Be able to explain the principles of performance management
• Be able to contribute to effective performance management in the workplace
• Develop the skills to deal with challenging behaviour
• Raise awareness of formal procedures
• Confidence to know when and how to resolve issues relating to performance

Impact for employers

• An upskilled workforce, with the skills and knowledge required to manage performance
• Motivate and empower employees
• Positive impact on the application of internal performance management processes
• Improved productivity, motivation and engagement across the organisation

Embedded themes

• Ethics
• Employment Law
• Stress Management
• British Values